Return & Exchange
Return & Exchange
Would you like to return something? No problem! You can return unused goods to us within 14 days of receiving your package . Since sustainable consumption is important to us, you bear the return costs yourself. This way we can avoid unnecessary shipping routes and protect the environment. We will take care of the shipping within Germany for you!
How the return works
return policy
- The items may only be tried on, not worn , and must be in perfect condition .
- Unfortunately, we cannot accept returns with makeup stains, perfume or deodorant smells or other signs of use .
- For hygienic reasons, eyelashes and earrings cannot be exchanged.
1. Pack the package securely
It is best to use the original packaging or a sturdy alternative to avoid transport damage.
2. Postage & shipping of return shipment
You can use a shipping service provider of your choice. We recommend insured shipping so that you can track your package and are covered in case of loss.
Return address:
MeetsCloset
Jasmeet Kaur
Reginharstr. 22
51429 Bergisch Gladbach
Germany
Processing & Refund
Once we receive your return, we will inspect it within 1 to 4 business days . Your refund will be processed via your original payment method and will take up to 12 business days to process.
Would you like to exchange something?
No problem! Just send us an email to info@Meetscloset.de with the following information:
- ✅ Your first and last name
- ✅ Your order number (#)
- ✅ The item you want to exchange
We're happy to help you! 💕
contact
📞 Phone: 0163 7647789
📩 Email: info@Meetscloset.de